Incidents | The Weather Company x Infactory Incidents reported on status page for The Weather Company x Infactory https://status.weather.infactory.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/b84b4e2ce185945184c5b64de7949295.png Incidents | The Weather Company x Infactory https://status.weather.infactory.ai/ en weather-api-staging.infactory.ai/docs recovered https://status.weather.infactory.ai/ Mon, 17 Nov 2025 18:57:38 +0000 https://status.weather.infactory.ai/#fc2bb03bd7d3ec75fabf6e7291ba5e7bacf02502c88f684b466199d3b3087253 weather-api-staging.infactory.ai/docs recovered weather-api-staging.infactory.ai/docs went down https://status.weather.infactory.ai/ Mon, 17 Nov 2025 17:42:38 +0000 https://status.weather.infactory.ai/#fc2bb03bd7d3ec75fabf6e7291ba5e7bacf02502c88f684b466199d3b3087253 weather-api-staging.infactory.ai/docs went down weather-api-staging.infactory.ai/docs recovered https://status.weather.infactory.ai/ Mon, 17 Nov 2025 16:27:21 +0000 https://status.weather.infactory.ai/#8e25d2c128efd3b02af1999ef53648ca43028ac430d2b76b784b2fa7cc441536 weather-api-staging.infactory.ai/docs recovered weather-api-staging.infactory.ai/docs went down https://status.weather.infactory.ai/ Mon, 17 Nov 2025 16:12:22 +0000 https://status.weather.infactory.ai/#8e25d2c128efd3b02af1999ef53648ca43028ac430d2b76b784b2fa7cc441536 weather-api-staging.infactory.ai/docs went down weather-api-staging.infactory.ai/docs recovered https://status.weather.infactory.ai/ Sun, 16 Nov 2025 18:41:31 +0000 https://status.weather.infactory.ai/#0589364a898b295c91e820590c440313f48eadc02a5a13b24625a53aa9be4945 weather-api-staging.infactory.ai/docs recovered weather-api-staging.infactory.ai/docs went down https://status.weather.infactory.ai/ Sun, 16 Nov 2025 17:56:31 +0000 https://status.weather.infactory.ai/#0589364a898b295c91e820590c440313f48eadc02a5a13b24625a53aa9be4945 weather-api-staging.infactory.ai/docs went down weather-api-staging.infactory.ai/docs recovered https://status.weather.infactory.ai/ Sun, 16 Nov 2025 00:26:21 +0000 https://status.weather.infactory.ai/#68a16906728565f415a24f1d437694751522e548080013f1db16801194f8f4d0 weather-api-staging.infactory.ai/docs recovered weather-api-staging.infactory.ai/docs went down https://status.weather.infactory.ai/ Sun, 16 Nov 2025 00:11:20 +0000 https://status.weather.infactory.ai/#68a16906728565f415a24f1d437694751522e548080013f1db16801194f8f4d0 weather-api-staging.infactory.ai/docs went down weather-api-staging.infactory.ai/docs recovered https://status.weather.infactory.ai/ Sat, 15 Nov 2025 18:40:53 +0000 https://status.weather.infactory.ai/#ed79901968d437d3cbe7761b4dda100bdf020ec6b70ae3744be781baf20e8d64 weather-api-staging.infactory.ai/docs recovered weather-api-staging.infactory.ai/docs went down https://status.weather.infactory.ai/ Sat, 15 Nov 2025 17:55:53 +0000 https://status.weather.infactory.ai/#ed79901968d437d3cbe7761b4dda100bdf020ec6b70ae3744be781baf20e8d64 weather-api-staging.infactory.ai/docs went down weather-api-staging.infactory.ai/docs recovered https://status.weather.infactory.ai/ Fri, 14 Nov 2025 18:47:34 +0000 https://status.weather.infactory.ai/#25a52451bc37d3bed377ec436b46b950450aeb0050c00b1b1fade8b20c30460e weather-api-staging.infactory.ai/docs recovered weather-api-staging.infactory.ai/docs went down https://status.weather.infactory.ai/ Fri, 14 Nov 2025 18:07:32 +0000 https://status.weather.infactory.ai/#25a52451bc37d3bed377ec436b46b950450aeb0050c00b1b1fade8b20c30460e weather-api-staging.infactory.ai/docs went down weather-api-staging.infactory.ai/docs recovered https://status.weather.infactory.ai/ Thu, 13 Nov 2025 20:15:17 +0000 https://status.weather.infactory.ai/#b8ee00addc9173e7611b4c1ce6c5820ab22f7270337eb4e062e1fb88b89082c0 weather-api-staging.infactory.ai/docs recovered weather-api-staging.infactory.ai/docs went down https://status.weather.infactory.ai/ Thu, 13 Nov 2025 20:10:13 +0000 https://status.weather.infactory.ai/#b8ee00addc9173e7611b4c1ce6c5820ab22f7270337eb4e062e1fb88b89082c0 weather-api-staging.infactory.ai/docs went down weather-api-staging.infactory.ai/docs recovered https://status.weather.infactory.ai/ Thu, 13 Nov 2025 18:40:14 +0000 https://status.weather.infactory.ai/#f4b643cefb899e58a216105e9fd2b1626abe390ab28307454083e4bdae3ae8e7 weather-api-staging.infactory.ai/docs recovered weather-api-staging.infactory.ai/docs went down https://status.weather.infactory.ai/ Thu, 13 Nov 2025 18:10:14 +0000 https://status.weather.infactory.ai/#f4b643cefb899e58a216105e9fd2b1626abe390ab28307454083e4bdae3ae8e7 weather-api-staging.infactory.ai/docs went down weather-api-staging.infactory.ai/docs recovered https://status.weather.infactory.ai/ Thu, 13 Nov 2025 00:19:08 +0000 https://status.weather.infactory.ai/#697b0f60b934de1ed50b63094dc792af4a30f722b364eba62b46c894402fe3b0 weather-api-staging.infactory.ai/docs recovered weather-api-staging.infactory.ai/docs went down https://status.weather.infactory.ai/ Thu, 13 Nov 2025 00:13:36 +0000 https://status.weather.infactory.ai/#697b0f60b934de1ed50b63094dc792af4a30f722b364eba62b46c894402fe3b0 weather-api-staging.infactory.ai/docs went down weather-api-staging.infactory.ai/docs recovered https://status.weather.infactory.ai/ Tue, 11 Nov 2025 18:22:24 +0000 https://status.weather.infactory.ai/#debfd688d3cbdf1b82fcf81c6e8b13c3a167b9baa76ae633591b29d574fd9ba2 weather-api-staging.infactory.ai/docs recovered weather-api-staging.infactory.ai/docs went down https://status.weather.infactory.ai/ Tue, 11 Nov 2025 18:12:23 +0000 https://status.weather.infactory.ai/#debfd688d3cbdf1b82fcf81c6e8b13c3a167b9baa76ae633591b29d574fd9ba2 weather-api-staging.infactory.ai/docs went down weather-api-staging.infactory.ai/docs recovered https://status.weather.infactory.ai/ Tue, 11 Nov 2025 01:41:21 +0000 https://status.weather.infactory.ai/#cff227ee904023ca7af5fe5cf1a4b73e72cd4ac2874baaaa0e9e67be8badbb96 weather-api-staging.infactory.ai/docs recovered weather-api-staging.infactory.ai/docs went down https://status.weather.infactory.ai/ Tue, 11 Nov 2025 01:26:20 +0000 https://status.weather.infactory.ai/#cff227ee904023ca7af5fe5cf1a4b73e72cd4ac2874baaaa0e9e67be8badbb96 weather-api-staging.infactory.ai/docs went down weather-api-staging.infactory.ai/docs recovered https://status.weather.infactory.ai/ Mon, 10 Nov 2025 16:26:22 +0000 https://status.weather.infactory.ai/#d7ae70e18569747f33caafe578c6f926d370f7416d00e66da6daf6cfe64b3924 weather-api-staging.infactory.ai/docs recovered weather-api-staging.infactory.ai/docs went down https://status.weather.infactory.ai/ Mon, 10 Nov 2025 16:21:19 +0000 https://status.weather.infactory.ai/#d7ae70e18569747f33caafe578c6f926d370f7416d00e66da6daf6cfe64b3924 weather-api-staging.infactory.ai/docs went down weather-api-staging.infactory.ai/docs recovered https://status.weather.infactory.ai/ Mon, 10 Nov 2025 01:10:11 +0000 https://status.weather.infactory.ai/#523a963af16ba33d7a9c66c5ca69c4c9324761019b4f89e69e2b261782bd5fbd weather-api-staging.infactory.ai/docs recovered weather-api-staging.infactory.ai/docs went down https://status.weather.infactory.ai/ Mon, 10 Nov 2025 01:05:09 +0000 https://status.weather.infactory.ai/#523a963af16ba33d7a9c66c5ca69c4c9324761019b4f89e69e2b261782bd5fbd weather-api-staging.infactory.ai/docs went down weather-api-staging.infactory.ai/docs recovered https://status.weather.infactory.ai/ Fri, 07 Nov 2025 03:07:01 +0000 https://status.weather.infactory.ai/#541fff50e534419c2a62405eb1defb9571802579314e5a33544d21de7c65806b weather-api-staging.infactory.ai/docs recovered weather-api-staging.infactory.ai/docs went down https://status.weather.infactory.ai/ Fri, 07 Nov 2025 03:01:58 +0000 https://status.weather.infactory.ai/#541fff50e534419c2a62405eb1defb9571802579314e5a33544d21de7c65806b weather-api-staging.infactory.ai/docs went down weather-api-staging.infactory.ai/docs recovered https://status.weather.infactory.ai/ Fri, 07 Nov 2025 01:47:00 +0000 https://status.weather.infactory.ai/#93fd3b0f6ebd190cf259781a961b884a912f48eb215c71d48ad552df7adae893 weather-api-staging.infactory.ai/docs recovered weather-api-staging.infactory.ai/docs went down https://status.weather.infactory.ai/ Fri, 07 Nov 2025 01:36:59 +0000 https://status.weather.infactory.ai/#93fd3b0f6ebd190cf259781a961b884a912f48eb215c71d48ad552df7adae893 weather-api-staging.infactory.ai/docs went down weather-api-staging.infactory.ai/docs recovered https://status.weather.infactory.ai/ Thu, 06 Nov 2025 23:51:42 +0000 https://status.weather.infactory.ai/#473ef1e22354ce6d7050917fb3f091575b9f3529d2a95acaf29c80f4fbedf0a1 weather-api-staging.infactory.ai/docs recovered weather-api-staging.infactory.ai/docs went down https://status.weather.infactory.ai/ Thu, 06 Nov 2025 23:46:39 +0000 https://status.weather.infactory.ai/#473ef1e22354ce6d7050917fb3f091575b9f3529d2a95acaf29c80f4fbedf0a1 weather-api-staging.infactory.ai/docs went down weather-api-staging.infactory.ai/docs recovered https://status.weather.infactory.ai/ Wed, 05 Nov 2025 01:11:24 +0000 https://status.weather.infactory.ai/#a27bfbdce5351652f27fd27746fb1c857dd8ebe71459655c5342b4730e9412b5 weather-api-staging.infactory.ai/docs recovered weather-api-staging.infactory.ai/docs went down https://status.weather.infactory.ai/ Wed, 05 Nov 2025 01:01:25 +0000 https://status.weather.infactory.ai/#a27bfbdce5351652f27fd27746fb1c857dd8ebe71459655c5342b4730e9412b5 weather-api-staging.infactory.ai/docs went down weather-api-staging.infactory.ai/docs recovered https://status.weather.infactory.ai/ Tue, 04 Nov 2025 01:45:24 +0000 https://status.weather.infactory.ai/#18dfbd593ae08b3b5b7eb73d9935bff24d60d7f1e8692ea938e738ee284c5326 weather-api-staging.infactory.ai/docs recovered weather-api-staging.infactory.ai/docs went down https://status.weather.infactory.ai/ Tue, 04 Nov 2025 01:30:21 +0000 https://status.weather.infactory.ai/#18dfbd593ae08b3b5b7eb73d9935bff24d60d7f1e8692ea938e738ee284c5326 weather-api-staging.infactory.ai/docs went down weather-api-staging.infactory.ai/docs recovered https://status.weather.infactory.ai/ Fri, 24 Oct 2025 01:23:04 +0000 https://status.weather.infactory.ai/#6e262574b1c4eee7e585351936b8edb73a46e2d471b98c739b17d9508cdd2a8d weather-api-staging.infactory.ai/docs recovered weather-api-staging.infactory.ai/docs went down https://status.weather.infactory.ai/ Fri, 24 Oct 2025 01:17:50 +0000 https://status.weather.infactory.ai/#6e262574b1c4eee7e585351936b8edb73a46e2d471b98c739b17d9508cdd2a8d weather-api-staging.infactory.ai/docs went down weather-api-staging.infactory.ai/docs recovered https://status.weather.infactory.ai/ Fri, 24 Oct 2025 01:08:00 +0000 https://status.weather.infactory.ai/#8d8a8c643741fd537ba6f95e9fb19bd799eb2a00f8b5d5b6936aca797bc57581 weather-api-staging.infactory.ai/docs recovered weather-api-staging.infactory.ai/docs went down https://status.weather.infactory.ai/ Fri, 24 Oct 2025 01:02:47 +0000 https://status.weather.infactory.ai/#8d8a8c643741fd537ba6f95e9fb19bd799eb2a00f8b5d5b6936aca797bc57581 weather-api-staging.infactory.ai/docs went down Upgrade to encrypt data at rest https://status.weather.infactory.ai/incident/674677 Fri, 01 Aug 2025 19:00:08 -0000 https://status.weather.infactory.ai/incident/674677#440ff914c3598f184f883a43ef23bbb0271526ec18f848a80a562ecfa14893fb Maintenance completed Upgrade to encrypt data at rest https://status.weather.infactory.ai/incident/674677 Fri, 01 Aug 2025 19:00:08 -0000 https://status.weather.infactory.ai/incident/674677#440ff914c3598f184f883a43ef23bbb0271526ec18f848a80a562ecfa14893fb Maintenance completed Upgrade to encrypt data at rest https://status.weather.infactory.ai/incident/674677 Fri, 01 Aug 2025 17:30:08 -0000 https://status.weather.infactory.ai/incident/674677#80e96ecff5a5d9b4c70fad1fb9ba8ecdd57942044bd5832ef602570f1d25ca01 The Infactory platform will be offline for a system upgrade to encrypt data at rest. This improves the security of your data on our platform and adds additional protections. Upgrade to encrypt data at rest https://status.weather.infactory.ai/incident/674677 Fri, 01 Aug 2025 17:30:08 -0000 https://status.weather.infactory.ai/incident/674677#80e96ecff5a5d9b4c70fad1fb9ba8ecdd57942044bd5832ef602570f1d25ca01 The Infactory platform will be offline for a system upgrade to encrypt data at rest. This improves the security of your data on our platform and adds additional protections. During this scheduled downtime, the Infactory platform STAGING cluster will be undergoing a Kubernetes version upgrade from version 1.30 to version 1.32. This extends the standard support window provided by Amazon Web Services (AWS) until spring 2026 from the current end date of July 22, 2025, adds automatic cleanup of unused PersistentVolumeClaims from StatefulSets, enhances security with restricted anonymous authentication, and brings more efficient memory allocation to the Kubernetes stack. Additionally, AWS container insights will be enabled that provides pod-level metrics across all namespaces, node health metrics beyond basic EC2 data, and links between container issues and infrastructure problems. https://status.weather.infactory.ai/incident/549455 Wed, 23 Apr 2025 05:30:00 -0000 https://status.weather.infactory.ai/incident/549455#32c986b1bfa0ec65fb46b580ad31d4e260fc210dd362e653f269b7e9780536da Maintenance completed During this scheduled downtime, the Infactory platform STAGING cluster will be undergoing a Kubernetes version upgrade from version 1.30 to version 1.32. This extends the standard support window provided by Amazon Web Services (AWS) until spring 2026 from the current end date of July 22, 2025, adds automatic cleanup of unused PersistentVolumeClaims from StatefulSets, enhances security with restricted anonymous authentication, and brings more efficient memory allocation to the Kubernetes stack. Additionally, AWS container insights will be enabled that provides pod-level metrics across all namespaces, node health metrics beyond basic EC2 data, and links between container issues and infrastructure problems. https://status.weather.infactory.ai/incident/549455 Wed, 23 Apr 2025 05:30:00 -0000 https://status.weather.infactory.ai/incident/549455#32c986b1bfa0ec65fb46b580ad31d4e260fc210dd362e653f269b7e9780536da Maintenance completed During this scheduled downtime, the Infactory platform STAGING cluster will be undergoing a Kubernetes version upgrade from version 1.30 to version 1.32. This extends the standard support window provided by Amazon Web Services (AWS) until spring 2026 from the current end date of July 22, 2025, adds automatic cleanup of unused PersistentVolumeClaims from StatefulSets, enhances security with restricted anonymous authentication, and brings more efficient memory allocation to the Kubernetes stack. Additionally, AWS container insights will be enabled that provides pod-level metrics across all namespaces, node health metrics beyond basic EC2 data, and links between container issues and infrastructure problems. https://status.weather.infactory.ai/incident/549455 Wed, 23 Apr 2025 04:45:00 -0000 https://status.weather.infactory.ai/incident/549455#612988167576713c879e3baff36925fb954ea6925bef8f58fb8ef46c6dd104ed During this scheduled downtime, the Infactory platform MAIN cluster will be undergoing a Kubernetes version upgrade from version 1.30 to version 1.32. This extends the standard support window provided by Amazon Web Services (AWS) until spring 2026 from the current end date of July 22, 2025, adds automatic cleanup of unused PersistentVolumeClaims from StatefulSets, enhances security with restricted anonymous authentication, and brings more efficient memory allocation to the Kubernetes stack. Additionally, AWS container insights will be enabled that provides pod-level metrics across all namespaces, node health metrics beyond basic EC2 data, and links between container issues and infrastructure problems. During this scheduled downtime, the Infactory platform STAGING cluster will be undergoing a Kubernetes version upgrade from version 1.30 to version 1.32. This extends the standard support window provided by Amazon Web Services (AWS) until spring 2026 from the current end date of July 22, 2025, adds automatic cleanup of unused PersistentVolumeClaims from StatefulSets, enhances security with restricted anonymous authentication, and brings more efficient memory allocation to the Kubernetes stack. Additionally, AWS container insights will be enabled that provides pod-level metrics across all namespaces, node health metrics beyond basic EC2 data, and links between container issues and infrastructure problems. https://status.weather.infactory.ai/incident/549455 Wed, 23 Apr 2025 04:45:00 -0000 https://status.weather.infactory.ai/incident/549455#612988167576713c879e3baff36925fb954ea6925bef8f58fb8ef46c6dd104ed During this scheduled downtime, the Infactory platform MAIN cluster will be undergoing a Kubernetes version upgrade from version 1.30 to version 1.32. This extends the standard support window provided by Amazon Web Services (AWS) until spring 2026 from the current end date of July 22, 2025, adds automatic cleanup of unused PersistentVolumeClaims from StatefulSets, enhances security with restricted anonymous authentication, and brings more efficient memory allocation to the Kubernetes stack. Additionally, AWS container insights will be enabled that provides pod-level metrics across all namespaces, node health metrics beyond basic EC2 data, and links between container issues and infrastructure problems. Kubernetes cluster upgrade from version 1.30 to version 1.32 https://status.weather.infactory.ai/incident/549247 Tue, 22 Apr 2025 22:30:00 -0000 https://status.weather.infactory.ai/incident/549247#03981350136ce0f8eaf7328db9059c0c73db67749e3b5f6266e002234bd8b822 Maintenance completed Kubernetes cluster upgrade from version 1.30 to version 1.32 https://status.weather.infactory.ai/incident/549247 Tue, 22 Apr 2025 22:30:00 -0000 https://status.weather.infactory.ai/incident/549247#03981350136ce0f8eaf7328db9059c0c73db67749e3b5f6266e002234bd8b822 Maintenance completed Kubernetes cluster upgrade from version 1.30 to version 1.32 https://status.weather.infactory.ai/incident/549247 Tue, 22 Apr 2025 20:15:00 -0000 https://status.weather.infactory.ai/incident/549247#8762b7a4f902e2d4dcd82dde3a1ed38d60ef225484be2be12cdb30773948a6ea During this scheduled downtime, the Infactory platform STAGING cluster will be undergoing a Kubernetes version upgrade from version 1.30 to version 1.32. This extends the standard support window provided by Amazon Web Services (AWS) until spring 2026 from the current end date of July 22, 2025, adds automatic cleanup of unused PersistentVolumeClaims from StatefulSets, enhances security with restricted anonymous authentication, and brings more efficient memory allocation to the Kubernetes stack. Additionally, AWS container insights will be enabled that provides pod-level metrics across all namespaces, node health metrics beyond basic EC2 data, and links between container issues and infrastructure problems. Kubernetes cluster upgrade from version 1.30 to version 1.32 https://status.weather.infactory.ai/incident/549247 Tue, 22 Apr 2025 20:15:00 -0000 https://status.weather.infactory.ai/incident/549247#8762b7a4f902e2d4dcd82dde3a1ed38d60ef225484be2be12cdb30773948a6ea During this scheduled downtime, the Infactory platform STAGING cluster will be undergoing a Kubernetes version upgrade from version 1.30 to version 1.32. This extends the standard support window provided by Amazon Web Services (AWS) until spring 2026 from the current end date of July 22, 2025, adds automatic cleanup of unused PersistentVolumeClaims from StatefulSets, enhances security with restricted anonymous authentication, and brings more efficient memory allocation to the Kubernetes stack. Additionally, AWS container insights will be enabled that provides pod-level metrics across all namespaces, node health metrics beyond basic EC2 data, and links between container issues and infrastructure problems.